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Introduction
I.S.P.E.F. QUALITY ASSESSMENT MODEL
Designing the Quality of Educational Services for the Educational
Institution / School
The differing views to assess the quality of training services
Internal Evaluation within Training Services
The External Evaluation of educational Services
The Global Assessment of Services
Assessment Documentation
Specific Accreditation of the
Educational Institutions and Schools
0
1.1.1. Scope and definition of educational institutions and schools
1.1.2. The general rules of ceis certification - certification of educational institutions
and schools
1.1.3. The process of certification of education institutions / schools
The Process of Certification
1
1.2.1. The purposes of CEIS certification process
1.2.2. Objectives of CEIS certification process
1.2.3. Quality Evaluation Services of the Educational Institution / School
1.2.4. The documentation
1.2.5. The documentation of the Quality Manual
1.2.6. The management and assessment procedures of CEIS standard
Quality of Management in the
Organization and Operation
2
2.1.
Management Bodies
2.2.
The responsibilities of management for the operation of educational
services
2.3.
The delivery of educational services
2.4.
Infrastructure and work environment
2.5.
Sanitary standards in the educational institution / school
Quality of Management in Human
and Professional Resources
3
3.0.
Terms and definitions of human and professional resources
3.1.
The headmaster's activity
3.2.
The professional skills of teachers of the educational institution/school
3.3.
The staff training in-service
3.4.
The class council
3.5.
The teaching body
3.6.
The administration manager
3.7.
The quality manager and committee
3.8.
The formation of the class group
Training Quality of the Teaching
and Educational System
4
4.0.
Terms and definition of the educational and teaching system
4.1.
The purposes and processes of training services of educational
institutions/school
4.2.
Admission of students and insertion in the educational institution /
school
4.3.
The work plan, the institute design and the teaching programming of
the educational institute
4.4.
Innovative projects of the educational institution / school
Social Quality of Students, of the Environment
and of the Educational Institution / School
5
5.1.
The satisfaction of students, teachers and management
5.2.
Communication and participation of students and families in the
educational institution / school
5.3.
The students’ representatives
5.4.
The collaboration between educational institutions / schools and
training continuity
Quality for the Certification of the
Training System and Services
6
6.1.
Assessment of the quality plan
6.2.
Analysis of services and monitoring of results and processes
6.3.
The redesign and improvement activity
